:root{--bg: #000000;--surface: #101010;--surface-hover: #181818;--surface-active: #202020;--border: rgba(255, 255, 255, .08);--border-strong: rgba(255, 255, 255, .16);--focus-ring: rgba(255, 255, 255, .55);--focus-field: rgba(255, 255, 255, .34);--focus-field-bg: rgba(255, 255, 255, .03);--text: #f4f4f4;--muted: rgba(255, 255, 255, .5);--faint: rgba(255, 255, 255, .32);--bg-deep: #000000;--surface-2: #161616;--bg-input: #0d0d0d;--bg-soft: #131313;--border-soft: rgba(255, 255, 255, .05);--text-dim: #dcdcdc;--accent: #3D9BFF;--accent-soft: rgba(61, 155, 255, .14);--ok: #35C99A;--wait-1: #F5B544;--wait-2: #FF8A4C;--wait-3: #FF5F5F;--money: #E3B341;--escalate: #A98BFF;--danger: #FF6B6B;--r-sm: 8px;--r-md: 12px;--r-lg: 16px;--r-pill: 999px;--t: .12s 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rgba(128,128,128,.25);border-radius:12px;padding:6px;box-shadow:0 8px 24px #00000059}.tchat-attach img{display:block;max-width:140px;max-height:120px;border-radius:8px}.tchat-attach-x{position:absolute;top:-8px;right:-8px;width:22px;height:22px;border-radius:50%;border:0;background:#444;color:#fff;cursor:pointer;font-size:12px;line-height:1}.tchat-ticket{color:var(--accent);font-weight:600;text-decoration:underline dotted;cursor:pointer}.tchat-ticket:hover{text-decoration:underline}.cf-conv-anchor{position:relative}.cf-v--conv{display:inline-flex;align-items:baseline;gap:8px}.cf-conv-btn{font:inherit;font-size:11px;line-height:1.4;padding:1px 8px;border:1px solid var(--border-strong);border-radius:999px;background:transparent;color:var(--muted);cursor:pointer}.cf-conv-btn:hover{color:var(--accent-blue);border-color:var(--accent-blue)}.conv-quote{margin:0;font-size:12px;line-height:1.45;color:var(--muted)}.conv-quote b{color:var(--text);font-weight:600}.conv-quote--ok{color:var(--text)}.conv-input{flex:1}.conv-all{flex:0 0 auto;padding:0 10px}